Refund Terms & Conditions

Thank you for your order. We hope you are happy with your selection. However, if you are not completely satisfied with your us for any reason, you may let us know for a refund. We commit to delivering our services that meet the specified deadline along with the required quality. If we are unable to do so, you may be entitled to a partial or full refund in accordance with the terms of this refund policy.

If you want a refund, please contact us within 7 days of your order. Our team reviews each refund request individually. We reserve the right to depart from the refund policy in the event that such deviation benefits you since we recognize that your circumstances may be unique and not entirely covered by this policy.

Please see below for more information on our return policy.

Refund Process

To request a refund, you must show proof of our mis-commitments or our failure of non-fulfillment.

Refunds

After receiving your refund request and inspecting the correspondence, we will process your refund. Please allow at least thirty (30) business days from the receiving date of your refund request. We will notify you by email when your refund will be processed.

A client shall be eligible for refund under the following circumstances:

• In case all the requirements are shared by the client initially, which are not met even after 5 revisions.
• In case a deadline is missed deviating from the original agreed upon commitment.
• It is mandatory to share a detailed, comprehensive proof or failure or mis-commitment to be eligible for a refund. This report will be audited by our independent audit team to confirm the eligibility of refund.

A client shall NOT be eligible for refund under the following circumstances:

• Incomplete/Incorrect requirements shared by the client initially leading to customer dissatisfaction.
• In case the client does not use our work.
• In case the client makes changes to the work shared by us.
• In case the feedback includes changes in the requirement/initial scope after the work is done. For additional/change in requirement, additional cost will be incurred and we will not be responsible for the outcome in case the additional payment is not made for the redo.
• In case the client is non-responsive to queries/concerns which result in a delay.

In case the client changes his mind after a few hours of placing the order.

*15% TRANSACTION CHARGES SHALL BE DEDUCTED IN CASE OF A REFUND.